Apron Warehouse Exchange Policy Details
- At ApronWarehouse.com, Customer Satisfaction is our Top Priority. We are happy to replace or exchange any unused item for size, color, or style within 45 days of your original purchase date. In the case of an exchange, simply go back on our site and place a new order for the correct item(s) you want. Then ship the unwanted inventory back to us as a return (see below) within 45 days of your original purchase date. If you are exchanging your item(s) for a different color, size, etc., you will not be charged a restocking fee on your returned items.
- How do I return an item?
- In order to return (or exchange) an item, you must obtain a RETURN AUTHORIZATION NUMBER. You can do this below by entering your order number (found in your confirmation email), and your shipping zip code. You will be instructed further upon entering this information below.
Return Items to ApronWarehouse
Enter your order number and shipping zip code to find your order and create a return.
- (NOTE: We require return authorization for internal processing and quality control. If a package is returned without a return authorization number, excessive time and resources are expended in attempts to link the package with the proper customer file. Any packages returned without a return authorization may be rejected and are not our responsibility. If we do accept a return package without a return authorization, it will be charged a 30% processing fee. If you need to return an item(s), please simply follow our simple guidelines to avoid any unnecessary and unwanted fees. Thank you for your consideration.)
- Please return your item(s) using a shipping service that provides you with a tracking number, such as UPS, FEDEX, or USPS. Keep a record of this tracking number for the box you are sending back. We may ask you for it to help us locate your returned item(s) in our warehouse.
- *All returns must include the original packaging and tagging (bags, attached tags, labels, decorative boxes, etc) in resalable condition. We will not accept returns if item(s) are not in their original, 100% resalable condition. (Such as items that have been altered, customized, worn, laundered, are missing tags, smell like smoke, have pet hair on them, are soiled or have been generally mistreated.) If your returned items show any signs of the above, you will be notified that the item will be returned to you and no refund will be issued.
- Send all returns to:
100 Ward Avenue
Trenton, NJ 08609
*All returned orders (not exchanges) over $100.00 may be subject to a 15% restocking fee.
This fee will be waived if you place a similar order with us within 45 days of your initial purchase.
- We do not refund or credit any shipping charges. Shipping charges are the sole responsibility of the returnee/exchangee.